Konrad Collao, Founding Partner, Craft Strategy
“Craft commissioned Tanya to coordinate a large, complex project. A longitudinal, mixed-method piece, executed in eight areas over the course of three months, it was a tough ask. That would have been true for a full-time employee, let alone one parachuted in to look after an ad hoc project. Tanya’s ability to hit the ground running struck us from the outset.
Tanya excelled in bringing the project together successfully, coordinating with both clients and a large research team. She was the lynchpin, impeccably deploying a wide range of skills, from people management to logistical planning, with much more in between. She displays a fantastic eye for detail while keeping in mind the bigger picture. But what really sets Tanya apart is her understanding of the research process, invaluable knowledge in such a high pressure environment.
Quite apart from her practical skills, the calm authority – mixing a wonderfully pleasant nature with a great tenacity to get the job done – makes Tanya a pleasure to work with. We wouldn’t hesitate in recommending her.”
Jill Elston, Director, Insightful Marketing & Research
“Tanya has acted as my virtual research assistant since September 2017. She is highly efficient, incredibly organised and an absolute joy to work with.
Because Tanya knows and understands the market research industry, she instinctively understands the details of what I’m trying to achieve, which means that I don’t need to waste valuable time training someone else on research terminology or how the process works.
As an independent researcher, just knowing that there is someone else available to act as part of my team when things get hectic is really valuable. I am able to delegate tasks to Tanya with absolute confidence knowing they are in safe hands, and freeing my time to concentrate on the things I really need to.”
Muriel Esposito, Director, Esposito Research & Strategy
“Tanya has been a great addition to our team. Having her take on a number of research and coordination tasks has freed time for others in the team to focus on their area of expertise, leading to smoother projects overall.
Tanya is very conscientious and cares deeply about working to a high standard, which has proved to be a great fit with our ethos. She is careful to strike the right tone in her communications and uses her considerable emotional intelligence to adjust her approach to fit a diverse base of clients and suppliers.
Finally, she is truly nice to work with!”
Anna Scott, Account Director, The Foundry Healthcare
“We were let down last minute by our usual transcriber and were working with very tight timelines for a research project. Tanya came recommended from another supplier and I was not disappointed. Not only in her work, which is thorough and precise, but also in her general customer service and great attention to detail. She is now our preferred transcriber for any future projects, I couldn’t recommend her enough.”
Scott Dodgson, Managing Partner, Skopos London
“The quality and accuracy of the work Tanya has delivered is fantastic – all to (or ahead of) schedule, and to a standard that is immediately shareable with our end client. Based on the recent batch of 15 interviews, transcribed in double-quick time, we would wholeheartedly endorse Tanya – along with her capabilities and professionalism.”
Martyn Cripps, Senior Researcher, Provident Financial Group
“I’ve known and seen Tanya work in the research world for a number of years now and would highly recommend her new venture. She has recently transcribed some groups for me and it was everything you would want: high quality, well presented and contained lots of extras to pinpoint everything. In addition she was enthusiastic, prompt, reliable and easy to work with. I will certainly use her again.”
Helen Menzies, Associate Director, Gusto Research
“Tanya’s transcription is thorough and precise. We recently conducted a quick turn-around project involving a number of in-depth telephone interviews and Tanya’s transcription enabled us to pull out key details and quotes for our analysis and debrief. Tanya is highly efficient and delivered on time. We will use her services again and wouldn’t hesitate to recommend her.”
Alex Culshaw, Head of Qualitative Research, Allto Consulting
“We recently had individual depth interviews transcribed by Tanya. The outputs were clearly formatted and of high quality. Equally as importantly, the associated professionalism and quick turnaround were hugely valued.”