TERMS & CONDITIONS
I invoice monthly for regular work and on completion of ad hoc work. Payment is via bank transfer within seven days of the invoice being issued.
A Confidentiality Agreement is available here or I can sign yours.
If I will be accessing or processing your data, I will provide a Data Processing Agreement.
- My computer system is fully encrypted, with external hard drive backup and cloud backup
- I will only save local copies of your data and documents for the time required to complete the work, and then they will be electronically shredded
- I will retain copies of all audio and transcripts until I have received payment for the work, and then they will be electronically shredded
You can share documents with me using Google Drive, OneDrive, Dropbox, WeTransfer, or any other file transfer system you choose.
TRANSCRIPTION – FILE TYPES
I can work with virtually any type of audio file. I use Express Scribe Pro with Windows, and I can use any of the file types listed here
TRANSCRIPTION – POOR QUALITY AUDIO
I will listen to a short section of the audio to determine whether it can be charged at standard price, or £0.70 per audio minute added. Poor quality audio may include very faint audio, lots of background noise, very strong regional accents or non-native English speakers who are difficult to understand.